We take your privacy and security very seriously. The privacy of our customers is important to us, and we strive to maintain your trust and confidence.
Understanding that you do not want to receive unwanted marketing material and we are into respecting your right to privacy regarding your personal information, we have carefully formulated our policies.
What information is collected? What is the data used for?
When you purchase our plugin(s), you don’t reveal any personal information and don’t expose financial data. All our payments are processed by PayPal and Stripe.
Of course, your name and email are stored in our system and are never exposed. You will receive a nickname, which is used for support purposes. If you have any concerns or need more information, you can contact us.
The information collected through the feedback form is used to fulfill requests, enhance customer experience, improve plugin performance, and also for us to help you with better plugin documentation.
PayPal and Stripe have millions of users worldwide and they are experts in payment processing, fraud detection and online privacy. Your payment is processed through PayPal/Stripe and we receive a notification. You can pay via the payment gateway chosing PayPal/Stripe using credit cards, debit cards or with existing accounts.
When you buy our plugin(s), information, including your name and credit card details, are handled by the 2 gateway channels – PayPal and Stripe alone. All other information, including your address, your full name, and email are collected at the checkout for billing purpose.
Deactivation Feedback Form:
To help users get the most out of our plugins, we collect details that aid in improving them. The information includes the name of the plugin and its version, the reason for deactivation, your comments/feedback on the plugin, software version, the server name, date, WordPress & Woocommerce versions, and the locale, and also if it was for single/multiple site usage.
We do not collect personally identifiable details and all data will only be stored with your consent and no personal information will be kept.
Is the information collected safe with Themehigh?
This opt-in-form is solely intended to capture data while deactivating the plugin, which would be helpful for the purpose of plugin improvement based on the feedback you submit. Therefore we encourage you to fill in your genuine reviews/feedback while deactivating the plugin. We don’t intend to miss handle your personal information; as it won’t be sold, disclosed, or leased to third parties without your consent or unless required by law.
We are committed to protecting your privacy. We only receive non-sensitive data via the deactivation form. We DO NOT track or store personal data nor do we track business-critical data from you or your site’s users.
We totally abide by the rules laid down by WordPress regarding data collection. We collect details that are required for completing transactions while you purchase our plugin and information required for improving our service and our product.
No personal information is misused, sold, traded, or rented nor process your Google Analytics, Google Search Console, or Google AdSense data on our servers.