ThemeHigh stands behind all of our products and we will resolve any faults or imperfections found in any of our products. This we can guarantee.
If you have any questions on configuring the product please contact us anytime.
ThemeHigh follows a no questions asked refund policy for all the products sold through this website. Please contact us at www.themehigh.com/contact-us/ with your refund requests.
Under no circumstances will a Refund be issued 30 days after your purchase date.
Due to the digital nature of our product and immediate delivery via email, download link, or ThemeHigh account download access, we do not exchange Products or Platforms.
It is the customers responsibility to purchase the correct product. ThemeHigh WILL NOT exchange/swap your extension for another extension.
*One exception: If you realise you have purchased the incorrect product, if you contact ThemeHigh before the product is downloaded, we can change the product/platform to the correct one. ThemeHigh can assess whether the product has been downloaded from your ThemeHigh account.