How to Set Up Conditional Fields on WooCommerce Checkout Page?

A seamless checkout process is essential for any WooCommerce store, and customizing checkout fields can significantly improve user experience. One of the most powerful ways to optimize the checkout page is by using Conditional Checkout Fields for WooCommerce. These fields allow store owners to display or hide certain fields based on customer inputs (conditions), streamlining the purchasing process and enhancing usability.

In this guide, we’ll cover what WooCommerce Conditional Checkout Fields are, their benefits, real-world use cases, and how to implement them using Checkout Field Editor for WooCommerce (Checkout Manager for WooCommerce).

What Are WooCommerce Conditional Checkout Fields?

WooCommerce Conditional Checkout Fields enable store owners to create a dynamic checkout experience by displaying or hiding specific fields based on predefined conditions. This customization ensures that customers only see relevant fields, simplifying the process and improving efficiency.

There are two types of conditional fields in WooCommerce:

1. Classic Checkout

In a standard WooCommerce checkout, conditional fields can be displayed based on:

• Cart contents (e.g., show a warranty selection field when a certain product is added)
• Cart subtotal or total (e.g., require additional verification for high-value orders)
• User roles (e.g., display “Company Name” and “VAT ID” for business customers)
• Specific products or product categories (e.g., request additional details for customized products)
• Product variations (e.g., ask for size confirmation for tailored items)
• Other checkout field values (e.g., show a “Tax ID” field if “Business” is selected under “Customer Type”)

If a customer selects “Same as Shipping Address” for billing details, the billing address fields are hidden to simplify the checkout process.

2. Block Checkout (WooCommerce Blocks-Based Checkout)

For stores using the block-based checkout layout, conditional fields can be applied based on:

• Product selection (e.g., show a gift message field only if a gift item is purchased)
• Product categories (e.g., display additional details for wholesale purchases)

Here in block checkout case, If a product falls under the “Bulk Orders” category, a “Company Registration Number” field appears at checkout.

Benefits of Using Conditional Checkout Fields for WooCommerce

1. Eliminates Unnecessary Checkout Steps

By displaying only relevant fields, unnecessary fields are removed, making the checkout process faster and reducing friction for users.

2. Higher Conversion Rates

A streamlined checkout experience leads to fewer abandoned carts, ensuring a higher completion rate.

3. Lower Cart Abandonment Rates

Reducing checkout complexity minimizes drop-offs, ensuring more customers complete their purchases. Baymard Institute’s studies show that cluttered and lengthy checkout result in upto 17% of cart abandonment.

Source

4. Enhanced Data Collection

Conditional checkout fields ensure you collect only necessary data, keeping the checkout clutter-free while gathering essential details when required.

5. Personalized Shopping Experience

Custom fields based on user roles or order types provide a tailored experience, improving customer satisfaction.

Use Cases of Conditional Checkout Fields for WooCommerce

1. B2B vs. B2C Checkouts

• If a customer selects Business, display fields like Company Name and VAT Number.
• If a customer selects Individual, hide business-related fields to keep it simple.

2. Shipping Method-Based Fields

• Show an Apartment Number field only if the selected shipping method is Home Delivery.
• Display an ID Proof Upload field for in-store pickups.

3. Payment Method-Based Fields

• If Cash on Delivery (COD) is selected, show an Additional Verification field.
• For Credit Card Payments, display a Billing Address Confirmation checkbox.

4. Gift and Custom Orders

• Display a Gift Message field if the customer selects Gift Wrap.
• Show a Customization Instructions field for custom products.

How to Conditionally Show or Hide Fields Using Themehigh’s Checkout Field Editor for WooCommerce?

Checkout Field Editor for WooCommerce  from Themehigh is a very useful WooCommerce Checkout Manager plugin that allows you to conditionally display or hide checkout fields. The plugin keeps the checkout minimal. Here’s how you can set it up:

Step 1: Install and Activate the Plugin

• Go to WordPress Dashboard > Plugins > Add New.
• Search for Checkout Field Editor for WooCommerce (by Themehigh).
• Install and activate the plugin.

Step 2: Navigate to Checkout Field Editor

• Go to WooCommerce > Checkout Form.
• You’ll see the list of default checkout fields.

Step 3: Add a New Field

• Click on Add New Field.
• Select the field type (Text, Select, Checkbox, etc.).
• Enter a label and placeholder text.

Step 4: Set Conditional Logic

• Under Display Rules, set conditions based on the user’s input.
• Example: Show the VAT Number field only if the customer selects “Business” under “Account Type”.
• Save changes and test the checkout page.

Themehigh’s WooCommerce Checkout Manager provides a range of features to customize checkout fields:

• Add, remove, and modify checkout fields – Tailor the checkout form to collect only necessary information.
• Apply conditional logic to fields – Show or hide fields dynamically based on user inputs.
• Customize default WooCommerce fields – Modify built-in fields to better suit your store’s needs.
• Reorder checkout fields – Arrange fields logically to create a smoother checkout process.
• Validate customer inputs – Ensure accurate data collection with input validation.
• Add custom pricing based on selected fields – Adjust pricing dynamically based on user selections.
• Enable or disable fields based on user roles – Display relevant fields for different customer types.
• Make fields mandatory or optional – Control field requirements based on user selections.

Setting Up WooCommerce Conditional Checkout Fields

Step 1: Define Your Requirements

Identify which fields you want to show or hide based on customer inputs.

Step 2: Configure Conditional Logic

Use the Checkout Field Editor for WooCommerce to set up conditions based on payment methods, cart items, user roles, or shipping options.

Step 3: Test the Checkout Flow

Before going live, test different conditions to ensure a smooth checkout experience.

A well-optimized checkout page enhances user experience and maximizes conversions. By customizing checkout fields, you can simplify the process and cater to different customer needs effortlessly.

For further checkout page optimizations, read our detailed guide on How to Customize WooCommerce Checkout Fields for Conversions.

Conclusion

Implementing Conditional Checkout Fields for WooCommerce enhances user experience, eliminates unnecessary checkout steps, and boosts conversions. A streamlined checkout process ensures a faster, more intuitive shopping experience, leading to higher sales and lower cart abandonment rates. With Checkout Field Editor for WooCommerce (Checkout Manager for WooCommerce), setting up and customizing these fields becomes simple and effective. Start optimizing your checkout today and provide your customers with a seamless purchasing experience!